Privacy policy

This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from deckodiy.com (the "Site").

Personal Information Collection

We collect information about your device, including your web browser, IP address, time zone, and installed cookies. We also gather information about your browsing activities on our Site, such as viewed web pages or products, referring websites or search terms, and user interactions. This is referred to as "Device Information."

When you make a purchase, we collect your name, billing and shipping addresses, payment details, email address, and phone number, referred to as "Order Information."

How We Use Your Personal Information

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

We use Order Information to fulfill orders, process payments, arrange shipping, and provide invoices or order confirmations. We also use it to communicate with you, screen for potential risk or fraud, and, when appropriate, provide information or advertising about our products or services.

Device Information helps us screen for potential risk and fraud and improve our Site by analyzing customer interactions and evaluating our marketing and advertising campaigns' success.

Sharing Your Personal Information 

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify for our online store (see Shopify's privacy policy) and Google Analytics to understand how customers use our Site (see Google's privacy policy). You can opt-out of Google Analytics here.

We may also share your Personal Information to comply with laws and regulations, respond to lawful requests for information, or protect our rights.

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. To learn more about how targeted advertising works, visit the Network Advertising Initiative's educational page. You can opt-out of targeted advertising through the provided links for Facebook, Google, and Bing, or by visiting the Digital Advertising Alliance's opt-out portal.

Do Not Track

We do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

European residents have the right to access, correct, update, or delete their personal information. To exercise this right, contact us using the information below. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will maintain your Order Information for our records unless you request its deletion.

Changes

We may update this privacy policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us For questions or complaints about our privacy practices, contact us at sales@deckodiy.com